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Frequently Asked Question​

On the following table you will find the most common questions that we gathered from the program's users. If you still don't find the answer on your specific question, please don't hesitate to call us on 2114112620 or send us an e-mail at Actcad@ergocad.eu

1. Some ACAD LISP Programs Are Not Working Properly In ActCAD

​Most of the LISP commands are supported in ActCAD. However there are few limitations on VISUAL LISP Some of the Visual LISP commands are not supported by ActCAD. Check the code thoroughly and compare with ActCAD Help Developer Reference.

2. How To Increase Entity Selection Pickbox Size And Entity Snap Aperture ?

Below are the steps to achieve this result in ActCAD 2016 Software. 1.Select any entity inside ActCAD. 2.In that condition, go to Tools->Drawing Settings -> Coordinate Input Tab 3.Then you will notice two options at the bottom on Entity Selection Pickbox, increase the size at the pickbox dropdown list. 4.Similarly you can increase the Entity Snap Aperture, by increasing the Aperture size.

​3. How Do I Know The Version Number That I Have Installed ?

​Open ActCAD. Help menu -> About ActCAD The dialog box shows the exact number of installed version

4. ​Where Is Print Information Stored ?

​Stored Into the system registry :
''Save changes to Layout'' check box value 
'Use Setting from'' check box value
Header and Footer Stored into the drawing:
Print Area
Fit print area to size of page
Scale
Print origin
Use Line Weight
Printer
Paper Landscape/Portrait
Units
Upside down set Stored into CTB files :
​Pens color related to colors table - Lineweight related to colors table - Linetype

​5. How To Insert Blocks From ActCAD Block Library ?

​Double Click on the block that you want to insert into a drawing & specify the insertion point

​6. Copy And Paste Does Not Work. I Can Not Copy The Drawing In Another Drawing ?

​The reason could be that the drawing from which entities are being copied was closed:

• Μake sure the file from which the entities were copied is still open.
  
• If it proves closed: open the file of the drawing of origin, select entities to be copied from the Edit menu and choose "Copy" or "Copy with Base Point."
  
• Open or move into the drawing of destination without closing the drawing of origin, Edit menu and choose Paste "or" Paste to Original Coordinate".
  

​NOTE: The right way to copy is always use the command "Copy" from the Edit menu

​7. Display The Thickness Of Lines In The Work Area

• Click on the button "LWT" in the status bar of ActCAD to enable or disable the display of line width or
• From the Tools menu, choose " Drawing Settings" .

Under the "Display", under the label "Change settings:"
Choose from: "Lineweights."
Select the "display lineweights".
Exit the form confirming the button "Ok"

​8. When A Drawing Is Opened, The Content Of The Parts Are Different

​Where: The drawing is open, but some of its details are not present In this case, the file may be corrupted, so recovery is needed: -- Start ActCAD -- From the File menu choose "Recover" - Select the damaged files and confirm -- After the all the operations take effect on the drawing it is necessary to save it. It is recommended that you use the "Save as" command assigning another name to the recovered file to avoid losing in this way any definitive information that was not recovered

​9. I Can Not Open A Drawing ?

​Where:
01. An error message is displayed and the drawing is not opened.
02. An error message is not displayed but the drawing won't open.
03. It began the loading of the drawing but after the operation is completed or before it ActCAD goes wrong.
In all these cases, the file may be corrupted, so recovery is needed:

• Start ActCAD
  
• From the File menu choose "Recover"
  
• Select the damaged files and confirm
  
• After all the operations take effect on the drawing it is necessary to save it.
  

It is recommended that you use the "Save as" command assigning another name to the recovered file to avoid losing in this way any definitive information that was not recovered.

​10. I Inserted An OLE Object And Now I Cannot Open It Anymore. What Should I Do ?

This problem arises when external references (Xref) are used and its re-occurrence can be erratic. It could happen even after opening and saving the drawing several times. It relates to all OLE objects that can be inserted (images, Excel Spreadsheets, Word Documents, etc.) If you have this problem, you just need to delete the file with .vbi extension and the same name as your drawing found in the same directory as the .dwg file.

​11. Text String Has Wrong Fonts Even If I Have Copied Them On My Computer

• Check if the font path is specified correctly in ActCAD options.
  
• From Tools->Options choose Path/Files tab and insert the correct path for your fonts. You can add more different paths separated - ActCAD makes an automatic substitution of fonts not available, check file icad.fmp (it is stored into ActCAD main directory), if a font substitution is present for one you have on the disk, delete this row. Font substitution syntax is OriginalFont;OptionalFont

​12. When I Open A Drawing Made With OtherCAD The Text Is Not Properly Aligned. How Can I Solve It ?

There could be some missing fonts from other cAD software to ActCAD. You can add the fonts folder path to ActCAD on Options dialog and paths tab.